Privacy policy
Privacy Policy
Last Updated: July 14, 2026
Opalvita operates this store and website, including all related information, content, features, tools, products, and services, to provide customers with a curated shopping experience through the Opalvita Services. Opalvita is powered by Shopify, which enables the Services.
This Privacy Policy describes how Opalvita collects, uses, and discloses personal information when individuals visit, use, make a purchase, complete another transaction through the Services, or otherwise communicate with Opalvita.
If there is a conflict between Opalvita’s Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
Please read this Privacy Policy carefully. By using or accessing any of the Services, each visitor, customer, or user acknowledges that this Privacy Policy has been read and that the collection, use, and disclosure of personal information described in this Privacy Policy is understood.
Personal Information Collected or Processed
When Opalvita uses the term “personal information,” it refers to information that identifies or can reasonably be linked to an individual or another person.
Personal information does not include information that is collected anonymously or that has been de-identified so that it cannot identify or reasonably be linked to an individual.
Opalvita may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how the Services are used, location, and what is permitted or required by applicable law:
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Contact details, including name, address, billing address, shipping address, phone number, and email address
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Financial information, including credit card, debit card, financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation, and other payment details
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Account information, including username, password, security questions, preferences, and settings
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Transaction information, including items viewed, added to cart, added to wishlist, purchased, returned, exchanged, or canceled, as well as past transactions
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Communications with Opalvita, including information included in customer support inquiries
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Device information, including device, browser, network connection, IP address, and other unique identifiers
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Usage information, including information regarding interaction with the Services, including how and when the Services are accessed, used, or navigated
Personal Information Sources
Opalvita may collect personal information from the following sources:
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Directly from individuals, including when an account is created, the Services are visited or used, communications are sent to Opalvita, or personal information is otherwise provided
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Automatically through the Services, including from a device when products or services are used, websites are visited, and cookies or similar technologies are used
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From service providers, including when Opalvita engages them to enable certain technology or process personal information on Opalvita’s behalf
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From partners or other third parties
How Personal Information Is Used
Depending on how individuals interact with Opalvita or which Services are used, Opalvita may use personal information for the following purposes:
Providing, Tailoring, and Improving the Services
Opalvita uses personal information to provide the Services, including to perform contracts with customers, process payments, fulfill orders, remember preferences and items of interest, send account-related notifications, process purchases, returns, exchanges, or other transactions, create, maintain, and otherwise manage accounts, arrange shipping, facilitate returns and exchanges, enable reviews, and create a customized shopping experience, such as recommending products related to purchases.
This may include using personal information to better tailor and improve the Services.
Marketing and Advertising
Opalvita uses personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications by email, text message, or postal mail, and showing online advertisements for products or services on the Services or other websites, including based on items previously purchased, added to cart, or other activity on the Services.
Security and Fraud Prevention
Opalvita uses personal information to authenticate accounts, provide a secure payment and shopping experience, detect, investigate, or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and secure the Services.
Account holders are responsible for keeping account credentials safe. Opalvita strongly recommends that usernames, passwords, and other access details are not shared with anyone else.
Communications
Opalvita uses personal information to provide customer support, respond to inquiries, provide effective services, and maintain business relationships.
Legal Reasons
Opalvita uses personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and enforce or investigate potential violations of terms or policies.
How Personal Information Is Disclosed
In certain circumstances, Opalvita may disclose personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:
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With Shopify, vendors, and other third parties that perform services on Opalvita’s behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfillment, and shipping
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With business and marketing partners to provide marketing services and advertising
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With Shopify to support personalized advertising with third-party services based on online activity with different merchants and websites
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When an individual directs, requests, or otherwise consents to disclosure of certain information to third parties, such as for product shipping or through use of social media widgets or login integrations
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With affiliates or otherwise within Opalvita’s corporate group
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In connection with a business transaction, such as a merger or bankruptcy
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To comply with applicable legal obligations, including subpoenas, search warrants, and similar requests
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To enforce applicable terms of service or policies
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To protect or defend the Services, Opalvita’s rights, and the rights of users or others
Depending on residence, certain individuals may have the right to direct Opalvita not to share information for targeted advertising and marketing based on online activity with different merchants and websites. Applicable rights may be exercised through the relevant opt-out link or privacy controls provided through the Services.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information about access to and use of the Services in order to provide and improve the Services.
Information submitted to the Services will be transmitted to and shared with Shopify, as well as third parties that may be located in countries other than the individual’s country of residence, in order to provide and improve the Services.
To help protect, grow, and improve Opalvita’s business, Opalvita uses certain Shopify enhanced features that incorporate data and information obtained from interactions with the Opalvita store, other merchants, and Shopify.
To provide these enhanced features, Shopify may make use of personal information collected about interactions with the Opalvita store, other merchants, and Shopify. In these circumstances, Shopify is responsible for the processing of personal information, including responding to requests to exercise applicable rights over use of personal information for these purposes.
To learn more about how Shopify uses personal information and any applicable rights, visit the Shopify Consumer Privacy Policy or Shopify Privacy Portal.
Third-Party Websites and Links
The Services may provide links to websites or other online platforms operated by third parties.
If links to sites not affiliated with or controlled by Opalvita are followed, the privacy and security policies and other terms and conditions of those third-party sites should be reviewed.
Opalvita does not guarantee and is not responsible for the privacy or security of third-party sites, including the accuracy, completeness, or reliability of information found on those sites.
Information provided in public or semi-public venues, including information shared on third-party social networking platforms, may also be viewable by other users of the Services and users of those third-party platforms without limitation as to use by Opalvita or by a third party.
The inclusion of such links does not, by itself, imply endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended for use by children, and Opalvita does not knowingly collect any personal information about children under the age of majority in the applicable jurisdiction.
A parent or guardian of a child who has provided personal information may contact Opalvita using the contact details set out below to request deletion.
As of the Effective Date of this Privacy Policy, Opalvita does not have actual knowledge that it “shares” or “sells,” as those terms are defined in applicable law, personal information of individuals under 16 years of age.
Security and Retention of Personal Information
Please be aware that no security measures are perfect or impenetrable, and Opalvita cannot guarantee perfect security.
In addition, information sent to Opalvita may not be secure while in transit. Opalvita recommends avoiding unsecured channels when communicating sensitive or confidential information.
The length of time Opalvita retains personal information depends on different factors, such as whether the information is needed to maintain an account, provide Services, comply with legal obligations, resolve disputes, or enforce applicable contracts and policies.
Privacy Rights and Choices
Depending on residence, individuals may have some or all of the rights listed below in relation to personal information. However, these rights are not absolute, may apply only in certain circumstances, and, in certain cases, Opalvita may decline a request as permitted by law.
Right to Access / Know
Eligible individuals may have the right to request access to personal information held by Opalvita.
Right to Delete
Eligible individuals may have the right to request deletion of personal information maintained by Opalvita.
Right to Correct
Eligible individuals may have the right to request correction of inaccurate personal information maintained by Opalvita.
Right of Portability
Eligible individuals may have the right to receive a copy of personal information held by Opalvita and to request that Opalvita transfer it to a third party, in certain circumstances and with certain exceptions.
Right to Opt Out of Sale or Sharing for Targeted Advertising
Depending on residence, eligible individuals may have the right to opt out of the “sale” or “sharing” of personal information or to opt out of the processing of personal information for purposes considered “targeted advertising,” as defined in applicable privacy laws.
Applicable opt-out rights may be exercised through the relevant opt-out link or privacy controls provided through the Services.
If the Opalvita website is visited with the Global Privacy Control opt-out preference signal enabled, depending on location, Opalvita will automatically treat this as a request to opt out for the device and browser used to visit the website.
If Opalvita is able to associate the device sending the signal with a Shopify account, the opt-out request will also be applied to the account.
To learn more about Global Privacy Control, visit globalprivacycontrol.org.
Other than Global Privacy Control, Opalvita does not recognize other “Do Not Track” signals that may be sent from a web browser or device.
Managing Communication Preferences
Opalvita may send promotional emails. Recipients may opt out of receiving promotional emails at any time by using the unsubscribe option displayed in Opalvita emails.
After opting out, Opalvita may still send non-promotional emails, such as emails about accounts or orders.
Applicable rights may be exercised where indicated on the Services or by contacting Opalvita using the contact details provided below.
To learn more about how Shopify uses personal information and any applicable rights, including rights related to data processed by Shopify, visit Shopify’s privacy resources.
Opalvita will not discriminate against individuals for exercising any of these rights.
Opalvita may need to verify identity before processing requests, as permitted or required under applicable law.
In accordance with applicable laws, an authorized agent may be designated to make requests on behalf of an individual to exercise rights. Before accepting such a request from an agent, Opalvita will require proof that the agent has been authorized to act on behalf of the individual, and Opalvita may need to verify the individual’s identity directly.
Opalvita will respond to requests in a timely manner as required under applicable law.
Complaints
Complaints about how Opalvita processes personal information may be submitted using the contact details provided below.
Depending on residence, individuals may have the right to appeal Opalvita’s decision by contacting Opalvita using the contact details set out below, or to lodge a complaint with a local data protection authority.
International Transfers
Please note that Opalvita may transfer, store, and process personal information outside the country of residence.
If Opalvita transfers personal information out of the European Economic Area or the United Kingdom, Opalvita will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent contracts issued by the relevant competent authority of the United Kingdom, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.
Changes to This Privacy Policy
Opalvita may update this Privacy Policy from time to time, including to reflect changes to practices or for other operational, legal, or regulatory reasons.
Opalvita will post the revised Privacy Policy on this website, update the Last Updated date, and provide notice as required by applicable law.
Contact Us
For questions about Opalvita’s privacy practices, this Privacy Policy, or available privacy rights, please email:
Contact Information
Support Email: hello@opalvita.com
Support Number: +19296954649
We will do our best to respond to your e-mail within 1-2 business days.
Service Hours: Monday–Friday, 9:00 AM–5:00 PM (ET)